Policies

All Workshops and Classes at The Art of Triplicity are conducted at private and public venues that could change at any given time. Each venue has their own policies and terms and conditions that must be respected and followed at all times.

Privacy

At The Art of Triplicity we respect your concerns about privacy. We collect email information to provide a more personalized and relevant experience. If you give us your email address, we will send you emails about exclusive offers and monthly news.

If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you.

We never provide, sell or rent your name, e-mail address, or any other personally identifiable information to third-parties.

We only share user information in the ways described below:

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include creating and maintaining our website, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Security

We are not responsible in any way for the safekeeping of your bags, keys or personal items that you bring into the studio. As such, we strongly recommend that you refrain from bringing any valuables into any studio, such as mobile phones, jewellery, wallets, bags and purses. Please bring only items that are absolutely necessary for you to possess for the duration of your visit.

Any personal belongings left behind will be collected (if found) for a maximum of 2 weeks after which time they will be given to charity.

Further, please do not bring personal items (particularly mobile phones) into the studio beside you during class or sessions as it can be disruptive to other visitors.

Cancellations & Refunds

Please be advised that there are no refunds for any purchases made online. No refunds or credits will be issued if you are unable to attend the class and fail to cancel the reservation according to the cancellation guidelines described below.

We understand unforeseen circumstances can arise; if you need to reschedule or cancel your booking you can do so up to 48 hours prior to your class commencing via the online contact form. This is considered an “early cancellation.” Early cancellations will be placed back on your account for future use. Rescheduled classes must be used within 3 months.

A late cancellation of a scheduled session is when you give less than 24 hours notice. This will result in you forfeiting the cost of the session. The same policy will apply if you are late, or a no show.

Given the nature and size of our workshops and classes, and in consideration of other potential visitors and hired venues, it is necessary to have such a policy and we thank you for your cooperation.

The Art of Triplicity reserves the right to cancel or change the date of a class, workshop or event at any time. We avoid this at all costs, but should this occur, we will do our very best to notify all students by email, website posting, online, Facebook postings and by verbal announcements as soon as we have made the decision.

AGE RESTRICTIONS

All guests must be 14 years or older to attend workshops and classes unless otherwise stated.

For children’s classes or those under 18 parental consent is required prior to participating.